Posted by cfz in portal.cgkq.com
  • I have a MacBookPro with Parallels that lets me have windows xp. The mac side is online. I believe I got a virus on the PC side, my Norton 08 expired. Anyways I bought 09 Norton to fix, but still can't connect no matter what I do. What are some simple steps to get that working again?


  • Symantec offers a free scan of your PC here:
    http://security.symantec.com/sscv6/home....

    but if u have problem to be online how to do it?
    I don't know... sorry


  • Run the Norton Removal Tool available from Symantec.
    Then install Norton 09


  • You probably would have to reinstall your operating system
    (if you have the disk) But that will erase all your files so back up the important ones first.


  • if you ran the anti virus and still does not work you could

    a. take it to a professional to have it fixed

    b. if you have the original disks do a format, it is advised to backup any data, but in this case it is too late as you would also be 'backing up' the virus so don't do this







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